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PRIVACY POLICY

  • Privacy Policy and Personal Data Protection

    We place great importance on the confidentiality of your information. The data you share with us as part of our SMS and email marketing services is used exclusively to enhance your experience and to keep you informed about your orders, cart reminders, promotional offers, and product review requests.

    Our website also uses cookies to track the contents of your shopping cart, even if you have not completed your purchase. This information allows us to send you relevant reminders and optimize your browsing experience.

    Your personal data is collected and processed only:

    • with your consent,

    • for the performance of a contract (e.g., orders, deliveries), or

    • when required by law.


    ARTICLE 1 – DATA WE COLLECT

    When you make a purchase, we collect the information you provide directly to us, such as your name, address, email address, phone number, etc.

    When you browse our website, we automatically collect certain technical information, such as your IP address, browser type, and operating system.

    Email marketing: with your permission, we may send you communications about our store, new products, and promotions.


    ARTICLE 2 – CONSENT

    How we obtain your consent:
    When you provide us with your personal information to complete an order or transaction, we consider this as consent to use that information for that specific purpose. For any additional use, such as marketing, we will request your explicit consent.

    Withdrawal of consent:
    You may withdraw your consent at any time by sending an email to:

    contact@nightswell.com


    ARTICLE 3 – DISCLOSURE OF DATA

    Your personal information may only be disclosed if required by law or in the event of a breach of our General Terms and Conditions of Sale and Use.


    ARTICLE 4 – Hosting (Shopify)

    Our store is hosted by Shopify Inc., a secure e-commerce platform.

    Your data is stored on secure servers protected by firewalls. For direct payments, Shopify complies with PCI-DSS standards relating to the secure processing and deletion of credit card information.


    ARTICLE 5 – THIRD-PARTY SERVICE PROVIDERS

    Certain third-party service providers (payment, logistics) may have access to your data, but only to the extent necessary to provide their services.

    Depending on their location, your data may be subject to the local laws of these service providers.

    When you leave our website via external links, these third-party providers are no longer governed by this privacy policy.


    ARTICLE 6 – SECURITY

    We implement industry-standard security measures to protect your sensitive information (SSL encryption, AES-256). However, no system is completely secure.

    Cookies used:

    • _session_id: unique session identifier

    • _shopify_visit: visit tracking (30 minutes)

    • _shopify_uniq: visitor tracking (expires at midnight)

    • cart: shopping cart contents (2 weeks)

    • _secure_session_id: secure session

    • storefront_digest: access verification (password)


    ARTICLE 7 – MINIMUM AGE

    By using this website, you confirm that you are of legal age in your jurisdiction, or that you have given consent for a minor under your responsibility to use it.


    ARTICLE 8 – CHANGES TO THIS POLICY

    We reserve the right to modify this policy at any time. Updates take effect immediately upon publication on the website.
    In the event of a merger or acquisition, your data may be transferred to the new owners.


    ARTICLE 9 – YOUR RIGHTS (GDPR)

    In accordance with applicable regulations, you have the following rights:

    • Right of access

    • Right to rectification

    • Right to erasure

    • Right to restriction of processing

    • Right to data portability

    • Right to object

    • Right to lodge a complaint with a supervisory authority

    To exercise your rights, you may contact us at:
    contact@framemyheart.com

    Erasure
    Restriction
    Objection
    Portability

    To exercise your rights, contact us at:
    contact@nightswell.com


    QUESTIONS AND CONTACT

    For any questions regarding your personal data or to exercise your rights:
    Data Protection Officer
    📧 contact@nightswell.com